Terms

What you agree to

These terms cover ponako.com. By making an account, asking a question, or sharing a computer, you agree to them. Last updated 18 August 2026. Questions: [email protected].

Prepaid credit

Buyers pay in dollars. You add prepaid credit with a card. That credit is what pays for answers. Ponako is not a bank and credit is not a deposit. Unused prepaid credit can come back; spent answers follow the refunds page.

The 85 / 15 split

When a job finishes, the computer that answered keeps 85%. Ponako keeps 15% for matching, metering, checks, billing, and payouts. No tokens. No cryptocurrency.

$5 cash-out

Providers can cash out unpaid earnings once they reach $5. The first cash-out waits after the work settles. Cash-out uses Stripe Connect and is United States only for now. Ponako can freeze cash-out while a card dispute is open. Cash-out is blocked when the buyer and the box share the same account, email, or payout id. Two different emails are not a complete check.

No SLA

Ponako does not promise a service level, uptime, a particular computer, or a particular speed. A computer can go offline. A job can fail. If it fails, unused reserved credit returns to the buyer.

Home computers read the prompt

Your question is sent to a spare computer in someone's home or office. That computer reads the prompt so it can answer. Do not send secrets you cannot afford a stranger to see. See privacy.

Checked means the model file matches

A computer marked checked (sometimes labeled verified) has shown that its model file matches the approved fingerprint. That is a file check. It does not mean the operator is unknown to the question, and it is not a promise about the person running the box.

Accounts and use

You must be old enough to form a contract. Keep your password. You are responsible for jobs run with your keys. Follow the acceptable use rules. Ponako can close an account that breaks them.

Changes

Ponako can change these terms. The date at the top is the current version. If you keep using the site after a change, you accept the new terms.